job description
Join the prestigious Marina Bay Sands team as an Engagement Ambassador in Bali's most luxurious hospitality destinations! This temporary role offers you the unique opportunity to create unforgettable guest experiences at world-class resorts in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As the face of our brand, you'll be responsible for delivering exceptional service that exceeds guest expectations. Whether you're welcoming VIP guests at a five-star resort, coordinating special events, or ensuring seamless operations at high-profile venues, your passion for hospitality will shine through in every interaction.
This role is perfect for hospitality professionals who thrive in dynamic environments and want to build their career with a globally recognized luxury brand. You'll work alongside industry experts, gain valuable experience in international hospitality standards, and contribute to creating magical moments for our guests from around the world.
Bali's vibrant culture and stunning landscapes provide the perfect backdrop for this exciting opportunity. If you're looking for a temporary position that offers both professional growth and the chance to live in paradise, we want to hear from you!
Responsibility
- Welcome and engage guests with warm, professional hospitality at luxury venues across Bali
- Coordinate guest experiences to ensure seamless service delivery and maximum satisfaction
- Assist with special events, VIP arrivals, and high-profile guest interactions
- Maintain thorough knowledge of resort amenities, local attractions, and Marina Bay Sands standards
- Handle guest inquiries and requests with efficiency and discretion
- Collaborate with cross-functional teams to deliver integrated guest experiences
- Provide feedback and suggestions for continuous improvement of guest services
- Uphold the highest standards of professionalism and brand representation
Qualifications
- Minimum 1 year of experience in luxury hospitality, customer service, or guest relations
- Fluency in English; additional languages are a strong advantage
- Exceptional interpersonal and communication skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Professional appearance and demeanor at all times
- Strong problem-solving skills and ability to think on your feet
- Experience with property management systems or hospitality software is a plus
- Passion for creating memorable guest experiences