job description
Are you passionate about e-commerce and warehouse operations? We are seeking a dynamic E-Store Specialist Assistant Manager to join our team in Bali. In this role, you will oversee online order management, inventory control, packing, and fulfillment to ensure seamless warehouse operations. This is a fantastic opportunity to grow your career in a fast-paced retail environment while enjoying the vibrant lifestyle of Bali.
As an E-Store Specialist Assistant Manager, you will play a pivotal role in optimizing our e-commerce processes, ensuring customer satisfaction, and driving operational efficiency. If you have a keen eye for detail, strong organizational skills, and a passion for retail, we want to hear from you!
Responsibility
- Manage and process online orders efficiently to meet customer expectations.
- Oversee inventory management, ensuring accurate stock levels and timely restocking.
- Coordinate packing and fulfillment processes to ensure timely and accurate order delivery.
- Monitor warehouse operations to maintain smooth workflow and productivity.
- Collaborate with the sales and marketing teams to optimize product listings and promotions.
- Resolve customer inquiries and issues related to orders and deliveries.
- Implement and maintain best practices for warehouse and inventory management.
- Generate reports on sales, inventory, and operational performance.
Qualifications
- Bachelor's degree in Business, Retail Management, or a related field.
- Proven experience in e-commerce, warehouse management, or retail operations.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in inventory management software and e-commerce platforms.
- Ability to work in a fast-paced environment and meet deadlines.
- Knowledge of SEO and digital marketing is a plus.
- Fluency in English; additional languages are an advantage.