job description
Are you a digital retail enthusiast looking to make a significant impact? Sabrina Lake, Inc. is searching for a detail-oriented and growth-driven E-commerce Specialist to join our dynamic team in Mandaluyong City. As we continue to expand our footprint in the retail and consumer products sector, we are looking for someone who thrives in a fast-paced environment and possesses a deep understanding of online marketplace dynamics.
In this role, you will be the heartbeat of our digital store operations. You will be responsible for end-to-end management of our e-commerce platforms, ensuring that our products are optimized for visibility, conversion, and customer satisfaction. If you are passionate about data-driven decision-making, trend analysis, and crafting seamless online shopping experiences, we want to hear from you. Build your career with a company that values innovation, professional growth, and collaboration.
Responsibility
- Manage daily operations of e-commerce platforms including product listings, pricing updates, and inventory synchronization.
- Optimize product descriptions and images to improve SEO ranking and drive organic traffic.
- Execute digital marketing campaigns and promotional activities to boost sales performance.
- Monitor and analyze e-commerce metrics (conversion rates, bounce rates, traffic sources) to generate actionable insights.
- Coordinate with logistics and customer service teams to ensure timely order fulfillment and high satisfaction ratings.
- Manage customer inquiries and feedback on digital channels professionally and efficiently.
- Perform regular competitor benchmarking to stay ahead of market trends and pricing strategies.
Qualifications
- Bachelor’s degree in Marketing, Business Administration, IT, or a related field.
- At least 2-3 years of experience in e-commerce operations or digital retail management.
- Proficiency in managing marketplaces such as Shopee, Lazada, or proprietary e-commerce websites.
- Strong understanding of digital marketing principles, SEO, and basic data analytics.
- Excellent verbal and written communication skills in English and Filipino.
- Highly organized with a keen eye for detail and the ability to multitask effectively.
- Technical proficiency with MS Excel and common e-commerce backend management tools.