job description
Join Millennial Zeal Technology Corporation as an E-Commerce Sales Officer and play a pivotal role in accelerating our online sales growth across Bali’s thriving digital marketplace. In this dynamic position, you will oversee the daily operations of our official online stores and e-commerce platforms, implementing data-driven strategies to enhance customer engagement, optimize conversions, and expand our digital footprint.
Based in the vibrant hubs of Canggu, Ubud, Denpasar, or surrounding areas, you’ll collaborate with cross-functional teams to execute high-impact sales campaigns, analyze performance metrics, and identify opportunities to scale our e-commerce presence. This role is perfect for a results-oriented professional with a passion for digital sales and a keen eye for market trends.
If you thrive in a fast-paced environment and are eager to contribute to a forward-thinking company, we invite you to apply and help shape the future of our e-commerce success.
Responsibility
- Manage and optimize the company’s official online stores (e.g., Shopee, Tokopedia, Lazada, and proprietary platforms) to maximize sales and customer satisfaction.
- Develop and execute digital marketing strategies, including promotions, discounts, and loyalty programs, to drive traffic and conversions.
- Monitor key performance indicators (KPIs) such as conversion rates, average order value, and customer acquisition costs, providing actionable insights to stakeholders.
- Collaborate with the marketing and logistics teams to ensure seamless order fulfillment, inventory management, and customer service.
- Conduct market research to identify emerging trends, competitor activities, and customer preferences to inform sales strategies.
- Create compelling product listings, including high-quality images, SEO-optimized descriptions, and competitive pricing.
- Resolve customer inquiries and complaints promptly to maintain a positive brand reputation and high satisfaction ratings.
- Prepare regular reports on sales performance, inventory levels, and campaign effectiveness for management review.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, E-Commerce, or a related field.
- Minimum of 2 years of experience in e-commerce sales, digital marketing, or online retail management.
- Proven track record of driving sales growth through e-commerce platforms (e.g., Shopee, Tokopedia, Lazada).
- Strong analytical skills with proficiency in tools like Google Analytics, Excel, or e-commerce dashboards.
- Excellent communication and negotiation skills in English (written and verbal).
- Familiarity with SEO, content marketing, and social media strategies to enhance online visibility.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Knowledge of inventory management, order processing, and customer relationship management (CRM) systems is a plus.