job description
Join Izone Indonusa as an E-Commerce & Marketplace Manager and play a pivotal role in driving our digital sales growth across leading platforms in Indonesia. Based in the vibrant hubs of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), you will develop and execute strategic partnerships with e-commerce and marketplace channels to maximize brand visibility, customer engagement, and revenue.
This is a unique opportunity for a dynamic professional to shape our online presence, optimize promotional campaigns, and collaborate with cross-functional teams to exceed sales targets. Whether you're a rising talent (Junior) or an experienced manager, your expertise in digital sales and marketplace dynamics will be key to our success in Indonesia’s booming e-commerce landscape.
At Izone Indonusa, we foster innovation, agility, and a customer-centric approach. If you’re passionate about e-commerce growth and thrive in a fast-paced environment, we’d love to hear from you!
Responsibility
- Develop and maintain strong relationships with key e-commerce platforms (e.g., Tokopedia, Shopee, Lazada, Bukalapak) and marketplace partners to expand our digital footprint.
- Design and implement data-driven promotional strategies (discounts, bundles, flash sales) to achieve monthly/quarterly sales targets.
- Monitor marketplace performance metrics (CTR, conversion rates, ROI) and provide actionable insights to optimize listings and campaigns.
- Collaborate with marketing, logistics, and customer service teams to ensure seamless order fulfillment and customer satisfaction.
- Manage product listings, including content optimization (titles, descriptions, images) and SEO to improve search rankings.
- Analyze competitor activity and market trends to identify growth opportunities and adjust strategies accordingly.
- Prepare regular reports on sales performance, inventory levels, and promotional effectiveness for management review.
- Stay updated on e-commerce industry trends, platform algorithm changes, and new tools to enhance operational efficiency.
Qualifications
- Bachelor’s degree in Business, Marketing, E-Commerce, or a related field (or equivalent experience).
- Proven experience (1-3 years for Junior, 3+ years for Manager) in e-commerce management, digital sales, or marketplace operations.
- Strong understanding of Indonesian e-commerce platforms (Tokopedia, Shopee, etc.) and their seller tools.
- Proficiency in data analysis (Excel, Google Sheets) and basic CRM/ERP systems; familiarity with tools like Google Analytics is a plus.
- Excellent negotiation, communication, and stakeholder management skills.
- Creative thinker with a track record of designing high-impact promotional campaigns.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Fluency in English and Bahasa Indonesia; additional languages are a bonus.