job description
Are you a digital commerce leader with a passion for driving online sales and optimizing marketplace performance? Our client, a dynamic player in the Retail & Consumer Products sector, is seeking an E-Commerce Manager to spearhead their digital growth in Bali’s thriving market.
In this high-impact role, you’ll develop and execute data-driven strategies to boost revenue, enhance customer experience, and expand our digital footprint across leading e-commerce platforms. Based in the vibrant hubs of Canggu, Ubud, or Denpasar, you’ll collaborate with cross-functional teams to deliver seamless, high-converting online shopping experiences.
This is a unique opportunity to shape the future of e-commerce for a forward-thinking brand in one of Southeast Asia’s most exciting markets. If you thrive in fast-paced environments and have a proven track record in scaling online sales, we want to hear from you.
Responsibility
- Develop and implement e-commerce strategies to drive revenue growth, customer acquisition, and retention across multiple digital channels.
- Manage and optimize marketplace operations (e.g., Tokopedia, Shopee, Lazada, Amazon) to maximize visibility, conversions, and seller performance.
- Oversee product listings, pricing, promotions, and inventory synchronization to ensure accuracy and competitiveness.
- Analyze KPIs and performance metrics (e.g., CTR, conversion rate, AOV) to identify opportunities and refine strategies.
- Collaborate with marketing, logistics, and IT teams to enhance user experience, checkout flows, and fulfillment efficiency.
- Lead SEO/SEM and paid advertising campaigns to increase organic and paid traffic to e-commerce platforms.
- Stay ahead of industry trends, competitor activities, and emerging technologies to maintain a competitive edge.
- Build and mentor a high-performing e-commerce team, fostering a culture of innovation and accountability.
Qualifications
- Bachelor’s degree in Business, Marketing, E-Commerce, or related fields; MBA is a plus.
- Minimum 5 years of experience in e-commerce management, preferably in retail, FMCG, or digital-first brands.
- Proven track record of scaling online sales and managing marketplace accounts with measurable results.
- Strong analytical skills with proficiency in Google Analytics, Excel, and e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Experience with digital marketing tools (e.g., Google Ads, Meta Ads, SEO tools) and CRM systems.
- Excellent project management, communication, and leadership skills to align stakeholders and teams.
- Familiarity with Indonesian e-commerce ecosystems (e.g., Tokopedia, Shopee) is highly advantageous.
- Data-driven mindset with a passion for A/B testing, UX optimization, and conversion rate improvement.