job description
Are you a strategic and results-driven E-commerce Manager looking to lead and grow a dynamic online sales team in Bali? We are seeking a highly organized and analytical professional to oversee our e-commerce operations across multiple channels. In this role, you will develop and execute data-driven strategies to enhance customer experience, drive sales growth, and optimize digital performance.
Based in the vibrant regions of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you will collaborate with cross-functional teams to ensure seamless operations and innovative marketing campaigns. This is a fantastic opportunity to make a significant impact in a fast-paced and evolving digital landscape.
If you are passionate about e-commerce, possess strong leadership skills, and thrive in a collaborative environment, we would love to hear from you!
Responsibility
- Develop and implement comprehensive e-commerce strategies to drive traffic, conversion, and revenue growth.
- Manage and optimize all e-commerce platforms, including marketplaces, company websites, and social commerce channels.
- Analyze market trends, customer behavior, and competitive landscape to identify opportunities for improvement.
- Lead and mentor a team of e-commerce specialists, ensuring high performance and continuous professional development.
- Collaborate with marketing, logistics, and customer service teams to enhance the overall customer journey.
- Monitor key performance indicators (KPIs) and provide regular reports to senior management.
- Oversee inventory management, pricing strategies, and promotional campaigns to maximize profitability.
- Ensure compliance with e-commerce regulations and best practices.
Qualifications
- Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- Proven experience (3+ years) in e-commerce management, preferably in a leadership role.
- Strong analytical skills with proficiency in data analysis tools and platforms (e.g., Google Analytics, Excel).
- Excellent understanding of digital marketing strategies, SEO, and SEM.
- Experience with e-commerce platforms such as Shopify, WooCommerce, Tokopedia, or Shopee.
- Outstanding leadership, communication, and project management skills.
- Ability to work in a fast-paced environment and adapt to changing market conditions.
- Fluency in English and Bahasa Indonesia is preferred.