job description
Are you passionate about e-commerce and the food and beverage industry? Food Republic is seeking a dynamic E-Commerce Assistant Manager to join our team in Bali. In this role, you will play a key part in driving our online sales, optimizing digital platforms, and enhancing customer engagement. If you thrive in a fast-paced environment and have a knack for digital marketing, this is the perfect opportunity for you!
As part of our growing team, you will collaborate with cross-functional departments to ensure seamless e-commerce operations, from inventory management to customer service. Your expertise will help shape our online presence and contribute to our mission of delivering exceptional food experiences to customers worldwide.
Join us in beautiful Bali and take your career to the next level with Food Republic!
Responsibility
- Oversee daily e-commerce operations, including order processing, inventory management, and customer service.
- Develop and execute digital marketing strategies to drive traffic and increase online sales.
- Optimize the company’s e-commerce platforms (website, mobile app, and third-party marketplaces) for user experience and conversion.
- Analyze sales data and customer feedback to identify trends and implement improvements.
- Collaborate with the marketing team to create engaging content and promotional campaigns.
- Monitor competitor activity and industry trends to stay ahead in the market.
- Ensure compliance with e-commerce policies, payment gateways, and security standards.
- Train and mentor junior team members to enhance their e-commerce skills.
Qualifications
- Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
- Minimum of 3 years of experience in e-commerce management, preferably in the F&B industry.
- Strong understanding of digital marketing tools, SEO, and social media platforms.
- Proficient in e-commerce platforms (e.g., Shopify, WooCommerce, Magento) and analytics tools (e.g., Google Analytics).
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Familiarity with CRM systems and customer service best practices.
- Passion for food and beverage trends is a plus.