job description
Are you a dynamic Duty Manager / Front of House (FOH) Supervisor with a passion for hospitality and leadership? Pear Tree is seeking an experienced professional to relocate to Bali, Indonesia and oversee FOH operations in our high-volume rooftop venue. This is an exciting opportunity to join a thriving hospitality brand in one of the worldâs most sought-after destinationsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung.
As a Duty Manager, you will play a pivotal role in ensuring seamless service, exceptional guest experiences, and operational excellence. Youâll lead a talented team, uphold safety and compliance standards, and contribute to the venueâs success in a fast-paced, vibrant environment. If you thrive in a leadership role, have a keen eye for detail, and are ready for an international adventure, this is the perfect opportunity for you.
Bali offers a unique blend of culture, lifestyle, and career growth, making it an ideal destination for hospitality professionals. Relocation assistance and competitive compensation are provided, ensuring a smooth transition to your new role and home.
Join Pear Tree and be part of a team that values innovation, teamwork, and outstanding service. Apply now and take the next step in your hospitality career in paradise!
Responsibility
- Oversee daily FOH operations, ensuring smooth service delivery and exceptional guest experiences in a high-volume rooftop venue.
- Lead, train, and motivate a team of FOH staff, fostering a positive and productive work environment.
- Monitor and maintain compliance with health, safety, and hygiene standards, ensuring a secure and welcoming atmosphere for guests and staff.
- Manage staff scheduling, performance evaluations, and conflict resolution to optimize team efficiency and morale.
- Collaborate with kitchen and management teams to coordinate events, promotions, and special initiatives.
- Handle guest inquiries, feedback, and complaints professionally, ensuring high levels of customer satisfaction.
- Monitor inventory, order supplies, and manage budgets to support operational efficiency and cost control.
- Stay updated on industry trends and best practices to continuously improve service quality and guest engagement.
Qualifications
- Proven experience as a Duty Manager, FOH Supervisor, or similar leadership role in a high-volume hospitality or restaurant environment.
- Strong leadership skills with the ability to inspire, mentor, and manage a diverse team.
- Excellent communication and interpersonal skills, with a customer-centric approach to service.
- In-depth knowledge of health, safety, and hygiene regulations in the hospitality industry.
- Ability to work in a fast-paced, dynamic environment while maintaining attention to detail and composure under pressure.
- Experience with staff scheduling, performance management, and conflict resolution.
- Fluency in English; additional languages are a plus.
- Willingness to relocate to Bali, Indonesia and adapt to a new cultural and professional environment.