job description
Join Genki Sushi, a globally recognized leader in innovative conveyor-belt dining, as we expand our vibrant team in Bali’s most dynamic locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. We’re on the hunt for energetic, customer-focused Cashiers and Service Crew members to deliver an unforgettable dining experience that blends tradition with cutting-edge technology.
At Genki Sushi, you’ll be at the heart of a fast-paced, fun, and rewarding environment where teamwork and passion for service drive success. Whether you’re processing orders with precision, engaging guests with a smile, or ensuring seamless operations, your role will directly contribute to the joy of our customers. This is more than a job—it’s an opportunity to grow with a brand that values excellence, creativity, and a positive attitude.
If you thrive in a lively setting, love connecting with people, and take pride in delivering top-tier hospitality, we’d love to hear from you. No prior experience? No problem! We provide comprehensive training to set you up for success in a role with competitive compensation, career development, and the chance to be part of Bali’s booming F&B scene.
Responsibility
- Greet customers warmly and provide a friendly, efficient dining experience from arrival to departure.
- Operate the cash register accurately, process payments (cash/card/digital), and issue receipts.
- Assist with order taking, delivery via our high-tech conveyor system, and ensure timely service.
- Maintain a clean, organized, and visually appealing front-of-house area, including dining tables and service stations.
- Collaborate with kitchen and service teams to minimize wait times and resolve customer inquiries promptly.
- Upsell menu items, promotions, or loyalty programs to enhance customer satisfaction and revenue.
- Handle customer complaints or special requests with professionalism and a solution-oriented approach.
- Adhere to food safety, hygiene, and company standards at all times.
Qualifications
- Minimum high school diploma or equivalent; prior experience in hospitality is a plus but not required.
- Excellent communication skills in English (additional languages are a bonus).
- Outgoing, customer-centric personality with a passion for service.
- Ability to work in a fast-paced environment, multitask, and stay composed under pressure.
- Basic math and cash-handling skills for accurate transactions.
- Flexibility to work shifts, weekends, and public holidays as needed.
- Team player with a positive attitude and willingness to learn.
- Neat, professional appearance and adherence to company grooming standards.