job description
Join Kawan Lama as a Driver Management & Pod Staff - Administrative Support Specialist and play a pivotal role in ensuring seamless operations for our service teams. This position is ideal for detail-oriented professionals who thrive in dynamic environments, supporting technical staff by meticulously documenting repair analyses, managing driver logistics, and maintaining administrative efficiency.
Based in the vibrant regions of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung), you will contribute to a company known for its commitment to excellence and innovation. Your work will directly impact operational workflows, ensuring that our technicians can focus on delivering top-tier service while you handle the critical backend support.
This role offers a unique opportunity to develop your administrative and coordination skills in a fast-paced, collaborative setting. If you are passionate about organization, process improvement, and teamwork, we invite you to apply and grow with us.
Responsibility
- Document and maintain accurate records of repair analyses conducted by technicians, ensuring all data is up-to-date and accessible.
- Coordinate driver schedules, assignments, and logistics to optimize service delivery and operational efficiency.
- Manage pod staff operations, including resource allocation, task delegation, and performance tracking.
- Prepare and distribute reports on service activities, repair outcomes, and administrative metrics for management review.
- Liaise between technicians, drivers, and other departments to facilitate smooth communication and resolve operational bottlenecks.
- Monitor inventory of tools, equipment, and supplies, and coordinate restocking as needed.
- Assist in the implementation of process improvements to enhance administrative workflows and service quality.
- Ensure compliance with company policies, safety standards, and regulatory requirements in all administrative tasks.
Qualifications
- Minimum of 1-2 years of experience in administrative support, logistics coordination, or a related field.
- Strong organizational and time-management skills, with the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Excel, Word) and experience with data entry or management systems.
- Excellent written and verbal communication skills in English and Bahasa Indonesia.
- Attention to detail and a high degree of accuracy in record-keeping and reporting.
- Ability to work collaboratively in a team and adapt to changing priorities.
- Basic understanding of vehicle maintenance or technical service operations is a plus.
- Diploma or Bachelor’s degree in Business Administration, Logistics, or a related field is preferred.