job description
Join Swan Garden Hotel, a premier luxury hospitality brand, as our Director of Sales and lead our high-performing sales team to new heights in Baliās thriving tourism market. This is a dynamic role for a strategic leader who thrives in fast-paced environments and is passionate about driving revenue growth, fostering client relationships, and elevating guest experiences in some of Baliās most sought-after destinations: Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As the Director of Sales, you will be responsible for developing and executing innovative sales strategies to maximize occupancy, average daily rates (ADR), and overall revenue. Youāll collaborate with cross-functional teams, including marketing, operations, and guest services, to ensure seamless execution of sales initiatives and deliver exceptional guest satisfaction. This role offers a competitive compensation package, including performance-based bonuses, career development opportunities, and the chance to work in one of the worldās most vibrant hospitality hubs.
Baliās hospitality industry is booming, and this is your opportunity to make a lasting impact while enjoying a rewarding career in a tropical paradise. If youāre a results-driven sales leader with a proven track record in luxury hospitality, we want to hear from you!
Responsibility
- Lead, mentor, and inspire a high-performing sales team to achieve and exceed revenue targets.
- Develop and implement strategic sales plans to drive occupancy, ADR, and RevPAR growth across multiple properties in Bali.
- Build and maintain strong relationships with corporate clients, travel agencies, event planners, and key stakeholders to secure long-term business partnerships.
- Collaborate with marketing and operations teams to align sales strategies with brand positioning, promotions, and guest experience initiatives.
- Analyze market trends, competitor activity, and guest feedback to identify opportunities for revenue optimization and service enhancement.
- Oversee the negotiation and closing of high-value contracts, including group bookings, weddings, and corporate events.
- Monitor sales performance metrics, prepare reports, and present insights to senior management for data-driven decision-making.
- Ensure compliance with company policies, industry standards, and local regulations in all sales activities.
Qualifications
- Minimum of 8-10 years of progressive experience in sales, with at least 5 years in a leadership role within the luxury hospitality industry.
- Proven track record of driving revenue growth, increasing market share, and achieving sales targets in competitive markets.
- Strong leadership skills with the ability to motivate, coach, and develop a diverse sales team.
- Exceptional communication, negotiation, and presentation skills, with fluency in English (additional languages are a plus).
- In-depth knowledge of hospitality sales tools, CRM systems (e.g., Salesforce, Opera), and revenue management strategies.
- Experience working in Bali or Southeast Asiaās hospitality market is highly desirable.
- Bachelorās degree in Hospitality Management, Business Administration, Marketing, or a related field (or equivalent experience).
- Ability to thrive in a fast-paced, multicultural environment and adapt to evolving business needs.