job description
Join Vcustomer Philippines, Inc. as the Director of Audit & Risk Management and lead our global audit, governance, compliance, and risk functions. This is a unique opportunity to shape the risk management framework for a BFSI-focused BPO with operations across multiple regions. You will oversee strategic initiatives, ensure regulatory compliance, and drive operational excellence in a dynamic, fast-paced environment.
Based in beautiful Bali, this role offers a blend of professional growth and an exceptional work-life balance. If you are a seasoned risk management professional with a passion for leadership and innovation, we want to hear from you!
Responsibility
- Develop and implement a comprehensive audit and risk management strategy aligned with business objectives.
- Lead internal and external audits, ensuring compliance with regulatory standards and industry best practices.
- Oversee governance frameworks, including policy development, risk assessment, and mitigation strategies.
- Collaborate with senior leadership to identify and address potential risks across global operations.
- Monitor and report on key risk indicators (KRIs) and audit findings to stakeholders.
- Drive continuous improvement in risk management processes and internal controls.
- Ensure adherence to local and international financial regulations, including anti-money laundering (AML) and data protection laws.
- Mentor and develop a high-performing audit and risk management team.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. MBA or relevant certification (e.g., CIA, CPA, CRMA) is a plus.
- Minimum of 10 years of experience in audit, risk management, or compliance, with at least 5 years in a leadership role.
- Proven expertise in the BFSI sector, with a strong understanding of regulatory frameworks.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and stakeholder management abilities.
- Experience in leading cross-functional teams and managing global operations.
- Familiarity with risk assessment tools and audit methodologies.
- Willingness to relocate to Bali or work remotely with occasional travel.