job description
Join Mary Grace Cafe, a renowned name in premium dining, as a Dining Shift Manager in beautiful Bali! We are seeking a dynamic leader to oversee our café operations, ensuring exceptional customer experiences while maintaining our high standards of service and quality.
In this role, you will manage daily operations, lead a team of hospitality professionals, and uphold the brand’s reputation for excellence. If you are passionate about food, customer service, and team leadership, this is your opportunity to grow with a respected name in the industry.
Bali’s vibrant hospitality scene offers a unique work environment where you can blend professional growth with an inspiring lifestyle. Apply now to be part of a team that values innovation, teamwork, and outstanding service!
Responsibility
- Oversee daily café operations, ensuring smooth service and customer satisfaction.
- Lead, train, and motivate staff to deliver exceptional dining experiences.
- Monitor inventory, place orders, and manage stock levels efficiently.
- Ensure compliance with health, safety, and hygiene standards.
- Handle customer inquiries, feedback, and complaints professionally.
- Collaborate with the management team to implement promotional strategies.
- Maintain a clean, organized, and welcoming café environment.
- Prepare reports on sales, expenses, and operational performance.
Qualifications
- Minimum 2 years of experience in a supervisory role in hospitality or F&B.
- Strong leadership, communication, and problem-solving skills.
- Knowledge of café operations, including POS systems and inventory management.
- Ability to work flexible hours, including weekends and holidays.
- Passion for customer service and team development.
- Familiarity with food safety and hygiene regulations.
- Basic computer skills (MS Office, email, reporting tools).
- Fluent in English; additional languages are a plus.