job description
Join Asticom as a Digital Experience Tester and play a pivotal role in shaping seamless digital interactions for Globe’s customers. In this dynamic position, you will simulate and evaluate customer experiences across digital channels, ensuring functionality, usability, and overall satisfaction. Your insights will directly contribute to enhancing user journeys, optimizing digital touchpoints, and driving customer-centric innovation.
Based in the vibrant locales of Bali, this contract role offers a unique opportunity to work in a collaborative environment while enjoying the island’s inspiring work-life balance. If you are passionate about digital excellence and thrive in a detail-oriented, analytical role, we invite you to apply and be part of a team that values precision and creativity.
Responsibility
- Conduct end-to-end testing of digital platforms, including websites, mobile apps, and other customer-facing interfaces.
- Simulate real-world user scenarios to identify usability issues, bugs, and areas for improvement.
- Document and report test findings with clear, actionable insights for development and UX teams.
- Collaborate with cross-functional teams to validate fixes and enhancements before deployment.
- Monitor digital performance metrics and provide recommendations for optimization.
- Stay updated on industry trends and best practices in digital experience testing.
- Participate in user feedback sessions and usability studies to gather qualitative insights.
- Ensure compliance with accessibility standards and inclusive design principles.
Qualifications
- Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience).
- Proven experience in digital testing, QA, or UX evaluation roles.
- Familiarity with testing tools (e.g., Selenium, JIRA, or similar) and methodologies.
- Strong analytical skills with a keen eye for detail and problem-solving.
- Excellent communication skills to articulate findings and recommendations clearly.
- Ability to work independently and collaboratively in a fast-paced environment.
- Knowledge of digital accessibility standards (WCAG) is a plus.
- Passion for delivering exceptional user experiences and continuous improvement.