job description
Are you passionate about creating unforgettable dessert experiences? Gobi (S) Desserts LLP is expanding in Bali and looking for enthusiastic Service Crew members to join our dynamic team!
As part of our mission to deliver premium desserts with exceptional service, you’ll work in a vibrant, fast-paced environment where your dedication to customer satisfaction and love for sweets will shine. Enjoy competitive compensation, comprehensive training, and clear career growth opportunities in Bali’s thriving hospitality industry. Plus, indulge in exclusive staff discounts on our delectable creations!
Whether you’re a seasoned professional or just starting your journey in hospitality, this role offers the perfect blend of teamwork, creativity, and development in some of Bali’s most sought-after locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
Apply now and be part of a team that turns every dessert into a delightful experience!
Responsibility
- Provide exceptional customer service with a warm, welcoming attitude in a high-energy dessert café environment.
- Prepare and present desserts, beverages, and menu items according to brand standards and hygiene protocols.
- Assist in maintaining a clean, organized, and visually appealing service area, including counter, tables, and display cases.
- Process customer orders accurately and efficiently using POS systems, handling cash and digital payments.
- Educate customers about dessert offerings, ingredients, and promotions to enhance their experience.
- Collaborate with team members to ensure smooth operations during peak hours and special events.
- Uphold food safety and sanitation standards in compliance with local regulations.
- Participate in training sessions to stay updated on new menu items, service techniques, and company policies.
Qualifications
- Minimum high school diploma or equivalent; prior experience in hospitality, F&B, or retail is a plus.
- Fluent in English (additional languages, especially Indonesian or Mandarin, are advantageous).
- Strong communication and interpersonal skills with a customer-first mindset.
- Ability to work in a fast-paced environment, multitask, and stay composed under pressure.
- Basic knowledge of food hygiene and safety practices (training provided).
- Flexible availability, including weekends, holidays, and evenings, to meet business needs.
- Passion for desserts, customer service, and teamwork with a positive attitude.
- Physical stamina to stand for extended periods and lift moderate weights (e.g., trays, supplies).