job description
Join PT Andara Rejo Makmur as a Customer Support & Marketing Administrator in the vibrant heart of Bali! This role is perfect for detail-oriented professionals who thrive in dynamic environments, bridging the gap between customer service and sales to drive business growth.
As a key member of our team, you will provide exceptional service to prospective clients, manage administrative tasks with precision, and support our Sales & Marketing team in converting leads into successful sales. Your organizational skills and proactive approach will ensure seamless operations and a professional customer experience from first contact to closing.
Based in Badung, Bali, this contract position offers a competitive salary and the opportunity to work in one of Indonesia’s most dynamic business hubs. Whether you're assisting with lead management, coordinating marketing materials, or ensuring administrative efficiency, your contributions will directly impact our company’s success.
Responsibility
- Provide exceptional customer service to prospective clients via phone, email, and in-person interactions.
- Manage and organize administrative tasks, including documentation, data entry, and filing.
- Assist the Sales & Marketing team in tracking and nurturing leads through the sales pipeline.
- Coordinate marketing materials, promotions, and campaigns to support business growth.
- Ensure accurate and timely record-keeping of customer interactions and sales activities.
- Prepare reports and presentations to analyze performance and identify improvement opportunities.
- Collaborate with cross-functional teams to streamline processes and enhance customer satisfaction.
- Maintain a professional and customer-centric approach in all communications.
Qualifications
- Minimum Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience in customer service, administration, or sales support (1-2 years preferred).
- Strong organizational and time-management skills with the ability to multitask.
- Excellent communication skills in English (written and verbal).
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and basic CRM tools.
- Detail-oriented with a problem-solving mindset and a proactive attitude.
- Ability to work independently and as part of a collaborative team.
- Familiarity with marketing principles and lead management is a plus.