job description
Join StaffKing Pte Ltd as a Customer Support & Admin Executive in beautiful Bali! This role offers a fantastic opportunity to work in a dynamic environment while enjoying a 5-day workweek with standard office hours. Based in key locations such as Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you'll play a crucial role in ensuring smooth order processing and administrative operations.
We provide comprehensive training to equip you with the skills needed to excel. Enjoy a competitive salary of $2,200 – $3,000 per month, along with performance bonuses. If you're detail-oriented, customer-focused, and eager to grow in a supportive team, this is the perfect role for you!
Responsibility
- Process customer orders accurately and efficiently using company systems.
- Provide exceptional customer support via email, phone, and chat.
- Maintain and update administrative records and databases.
- Coordinate with logistics and warehouse teams to ensure timely order fulfillment.
- Resolve customer inquiries and complaints in a professional manner.
- Assist in preparing reports and documentation for management review.
- Collaborate with cross-functional teams to improve operational processes.
- Ensure compliance with company policies and procedures.
Qualifications
- Diploma or equivalent in Business Administration, Logistics, or related fields.
- Proven experience in customer service or administrative roles.
- Strong communication and interpersonal skills.
- Proficiency in MS Office and basic data entry tools.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and problem-solving skills.
- Fluency in English (written and spoken).
- Willingness to learn and adapt to new processes.