job description
Are you passionate about creating a welcoming environment for students, parents, and visitors? HKIS Education is seeking a Customer Service Receptionist to join our dynamic team in Bali. This role is perfect for individuals who thrive in a school setting, enjoy interacting with children, and take pride in delivering exceptional administrative support.
As the first point of contact for our school community, you will play a pivotal role in shaping first impressions. You’ll manage front-desk operations, handle inquiries with professionalism, and contribute to a positive, child-friendly atmosphere. We offer competitive compensation, free daily lunch, and ample opportunities for professional growth in the education sector.
If you’re organized, empathetic, and eager to make a difference in a multicultural school environment, we’d love to hear from you!
Responsibility
- Greet and assist students, parents, teachers, and visitors with a warm, professional demeanor.
- Manage front-desk operations, including phone calls, emails, and walk-in inquiries.
- Coordinate student pick-up/drop-off procedures and maintain accurate attendance records.
- Handle administrative tasks such as filing, data entry, and preparing school-related documents.
- Assist in organizing school events, meetings, and parent-teacher conferences.
- Maintain a clean, organized reception area and ensure office supplies are stocked.
- Liaise with other departments to facilitate smooth communication and operations.
- Provide basic first aid or emergency assistance when needed (training provided).
Qualifications
- Minimum 1-2 years of experience in customer service, reception, or administrative roles (school environment is a plus).
- Excellent communication skills in English (additional languages are a bonus).
- Strong organizational and multitasking abilities with attention to detail.
- Friendly, patient, and approachable personality with a passion for working with children.
- Proficiency in Microsoft Office (Word, Excel) and basic office equipment.
- Ability to handle confidential information with discretion.
- Willingness to work flexible hours, including occasional weekends for school events.
- High school diploma or equivalent; higher education in administration or related fields is preferred.