job description
Join OnoPoke Food Shop as a Customer Service Cashier in the vibrant heart of Canggu, Bali! This is your opportunity to be the welcoming face of our premium food retail brand, delivering exceptional service to our diverse clientele while processing transactions with accuracy and efficiency.
As part of our dynamic team, you’ll play a pivotal role in ensuring smooth operations at the point of sale, maintaining a positive atmosphere, and contributing to an unforgettable customer experience. Whether you’re assisting with orders, handling payments, or resolving inquiries, your attention to detail and friendly demeanor will make all the difference.
We’re looking for enthusiastic individuals who thrive in fast-paced environments and are passionate about hospitality. If you’re ready to grow your career in a supportive, customer-centric setting, apply today and become a valued member of the OnoPoke family!
Responsibility
- Process customer transactions accurately using POS systems, including cash, credit, and mobile payments.
- Provide friendly, efficient, and professional customer service to enhance the in-store experience.
- Handle customer inquiries, complaints, and requests with patience and a problem-solving mindset.
- Maintain a clean, organized, and well-stocked checkout area to ensure operational efficiency.
- Balance cash drawers at the start and end of each shift, reporting any discrepancies.
- Assist in inventory management by tracking sales and restocking items as needed.
- Promote current sales, loyalty programs, and special offers to customers.
- Collaborate with team members to ensure seamless store operations during peak hours.
Qualifications
- Minimum 1 year of experience in a cashier, retail, or customer service role (food service industry is a plus).
- Strong numerical and basic math skills for accurate transaction processing.
- Excellent communication and interpersonal skills in English (additional languages are a bonus).
- Ability to work in a fast-paced environment while maintaining composure and efficiency.
- Basic computer literacy and familiarity with POS systems.
- High attention to detail and commitment to accuracy in financial transactions.
- Flexible availability, including weekends and holidays, to meet business needs.
- Positive attitude, teamwork-oriented, and a passion for delivering outstanding service.