job description
Join Brightserve Solutions Inc as a Customer Service Assistant for an exciting part-time opportunity in Bali’s most vibrant locations! This role is perfect for dynamic individuals who thrive in fast-paced, customer-facing environments. You’ll be the face of exceptional service at event booths, ensuring every guest leaves with a memorable experience.
As part of our team, you’ll play a key role in delivering top-tier hospitality by taking orders, serving food and beverages, and maintaining a welcoming atmosphere. This position is ideal for those with a passion for service excellence and a desire to work in Bali’s bustling tourism and events scene.
Whether you’re a student, a hospitality enthusiast, or someone looking for flexible work, this role offers a unique chance to gain hands-on experience while contributing to unforgettable customer interactions. Event dates: August 15–16, 2026.
Responsibility
- Greet customers warmly and provide attentive, personalized service at event booths.
- Take and process food and beverage orders accurately and efficiently.
- Serve items with professionalism, ensuring presentation and quality meet standards.
- Manage cash transactions and handle payments using POS systems or manual methods.
- Maintain a clean, organized, and visually appealing booth area at all times.
- Address customer inquiries and resolve concerns promptly to ensure satisfaction.
- Collaborate with team members to ensure smooth operations during high-traffic periods.
- Uphold hygiene and safety standards in food handling and service delivery.
Qualifications
- Minimum 1 year of experience in customer service, hospitality, or event support (preferred but not required).
- Excellent communication and interpersonal skills in English (additional languages a plus).
- Friendly, outgoing, and able to engage positively with diverse customers.
- Ability to work flexible hours, including weekends and event dates (August 15–16).
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Basic math skills for handling transactions and change.
- Neat, professional appearance and adherence to company dress code.
- Willingness to work in outdoor or indoor event settings across Bali.