job description
Join Vision Express, a leading name in eye care and optical retail, and embark on a fulfilling career journey where you help people see the world more clearly while growing professionally. As a Customer Sales Associate in Bali, youâll play a pivotal role in delivering exceptional customer service, driving sales, and creating memorable experiences for our diverse clientele.
Baliâs vibrant tourism and local communities offer a dynamic environment where your passion for customer interaction and sales can thrive. Whether youâre assisting tourists in finding the perfect sunglasses or helping locals select prescription lenses, every day brings new opportunities to make a meaningful impact. At Vision Express, we value teamwork, innovation, and a commitment to excellenceâqualities that will help you succeed in this role and beyond.
This position is ideal for individuals who are outgoing, detail-oriented, and eager to develop their skills in sales, customer service, and optical product knowledge. Youâll receive comprehensive training, ongoing support, and the chance to advance your career within a growing global brand. If youâre ready to combine your love for people with a rewarding career in retail, weâd love to hear from you!
Responsibility
- Assist customers in selecting eyewear, including frames, lenses, and sunglasses, by providing expert advice and personalized recommendations.
- Drive sales targets by promoting Vision Express products and services, including eye exams, lens upgrades, and accessories.
- Deliver exceptional customer service by addressing inquiries, resolving concerns, and ensuring a positive shopping experience.
- Maintain a clean, organized, and visually appealing store environment to enhance customer satisfaction.
- Process transactions efficiently, including handling payments, managing returns, and maintaining accurate records.
- Collaborate with the team to achieve store goals, participate in inventory management, and contribute to merchandising efforts.
- Stay updated on optical trends, product features, and promotions to provide accurate and up-to-date information to customers.
- Build and maintain strong relationships with customers to encourage repeat business and brand loyalty.
Qualifications
- Proven experience in retail sales, customer service, or a related field (prior optical industry experience is a plus but not required).
- Excellent communication and interpersonal skills, with the ability to engage customers in a friendly and professional manner.
- Strong sales acumen and a results-driven mindset, with a passion for meeting and exceeding targets.
- Basic knowledge of optical products or a willingness to learn about frames, lenses, and eye care.
- Ability to work in a fast-paced environment, multitask, and adapt to changing priorities.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin, Russian) are highly advantageous.
- High school diploma or equivalent; further education or certifications in sales or customer service are a bonus.
- Flexibility to work weekends, holidays, and evenings as required by the storeâs schedule.