job description
Join English 1 as a Customer Relations Officer (Sales) in the vibrant heart of Bali! This is your opportunity to refine your communication skills, build lasting client relationships, and gain invaluable experience to propel your career in sales and customer service.
As a CRO, you will serve as the bridge between our company and our valued clients, ensuring seamless interactions and fostering trust. Bali’s dynamic business environment offers a unique setting to grow professionally while enjoying the island’s inspiring culture and lifestyle.
We are looking for a motivated, customer-focused professional who thrives in a fast-paced environment. If you have a passion for sales, excellent interpersonal skills, and a drive to exceed targets, this role is perfect for you.
Responsibility
- Build and maintain strong, long-lasting relationships with clients to ensure satisfaction and loyalty.
- Identify and pursue new sales opportunities through proactive outreach and networking.
- Provide exceptional customer service by addressing inquiries, resolving issues, and offering tailored solutions.
- Collaborate with the sales team to develop strategies that drive revenue growth and meet company targets.
- Conduct market research to stay updated on industry trends and competitor activities.
- Prepare and deliver sales presentations, proposals, and contracts to potential and existing clients.
- Track and report on sales performance, client feedback, and market insights to management.
- Represent the company at industry events, trade shows, and client meetings to enhance brand visibility.
Qualifications
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Proven experience in sales, customer service, or a similar role (minimum 1-2 years preferred).
- Excellent verbal and written communication skills in English (additional languages are a plus).
- Strong interpersonal and negotiation skills with a customer-centric approach.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word).
- Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- Willingness to travel within Bali and occasionally to other regions as required.