job description
Are you passionate about connecting with people and creating memorable experiences? Metricnova Marketing is seeking a dynamic Customer Engagement Executive to join our team in Bali! No prior experience is requiredâjust bring your enthusiasm, energy, and willingness to learn. In this role, youâll represent top brands, engage with customers at events, and help drive successful promotional campaigns. This is a fantastic opportunity to kickstart your career in marketing and sales while enjoying the vibrant culture of Bali.
As a Customer Engagement Executive, youâll be the face of our clientsâ brands, ensuring every interaction leaves a lasting positive impression. Whether itâs at high-profile events, product launches, or promotional activities, your role will be pivotal in building brand loyalty and driving customer satisfaction. We provide comprehensive training, a supportive team environment, and opportunities for growth. If youâre a people person with a knack for communication, weâd love to hear from you!
Responsibility
- Engage with customers in a friendly and professional manner at events, promotions, and activations.
- Represent client brands with enthusiasm, ensuring brand messaging is consistently delivered.
- Assist in setting up and breaking down event materials, ensuring a seamless experience for attendees.
- Collect customer feedback and insights to help improve future campaigns.
- Collaborate with the marketing team to execute promotional strategies and achieve campaign goals.
- Maintain a positive and energetic demeanor to create a welcoming atmosphere for customers.
- Handle customer inquiries and provide accurate information about products or services.
- Participate in training sessions to enhance product knowledge and engagement techniques.
Qualifications
- No prior experience requiredâtraining will be provided.
- Excellent communication and interpersonal skills.
- Outgoing, friendly, and approachable personality.
- Ability to work flexible hours, including weekends and evenings, as needed for events.
- Strong team player with a willingness to learn and adapt.
- Basic understanding of sales and customer service principles is a plus.
- Fluency in English; additional languages are a bonus.
- Passion for marketing, events, and creating exceptional customer experiences.