job description
Join Watsons, a leading health and beauty retail brand, as a Customer Assistant in our vibrant Bali locations! We are seeking enthusiastic and customer-focused individuals to deliver exceptional service and enhance the shopping experience for our valued customers. This role offers a dynamic work environment, opportunities for career growth, and the chance to be part of a team that values excellence and innovation.
As a Customer Assistant, you will play a key role in maintaining store operations, assisting customers with product inquiries, and ensuring a clean and organized shopping environment. If you have a passion for retail, excellent communication skills, and a commitment to providing outstanding customer service, we invite you to apply and become part of the Watsons family.
Responsibility
- Provide friendly and efficient customer service to enhance the shopping experience.
- Assist customers with product inquiries, recommendations, and purchases.
- Maintain store cleanliness, organization, and visual merchandising standards.
- Process transactions accurately and handle cash and payment systems.
- Monitor inventory levels and assist with stock replenishment.
- Promote Watsons loyalty programs and special offers to customers.
- Collaborate with team members to achieve sales targets and store objectives.
- Handle customer complaints and feedback professionally and effectively.
Qualifications
- Minimum high school diploma or equivalent.
- Previous retail or customer service experience is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic computer skills and familiarity with POS systems.
- Flexibility to work in shifts, including weekends and holidays.
- Passion for health, beauty, and retail industry trends.