job description
Are you a dynamic professional with a passion for sales and customer relationship management? Join our team as a Customer Account Specialist and play a pivotal role in driving sales and coordinating projects for our signage solutions business. Based in the vibrant regions of Bali, this role offers an exciting opportunity to work in a fast-paced environment while enjoying the island's unique lifestyle.
As a Customer Account Specialist, you will be the primary point of contact for our clients, ensuring their needs are met with precision and excellence. You will manage sales processes, nurture customer relationships, and oversee project coordination from inception to completion. This role is ideal for individuals who thrive in a customer-facing environment and are eager to contribute to the growth of a leading signage solutions provider.
If you are a motivated self-starter with a knack for sales and project management, we invite you to apply and become a part of our dedicated team.
Responsibility
- Manage and grow a portfolio of customer accounts, ensuring high levels of customer satisfaction.
- Coordinate sales activities, including lead generation, proposal preparation, and contract negotiation.
- Oversee project timelines, ensuring timely delivery and adherence to quality standards.
- Act as the primary liaison between clients and internal teams, facilitating clear communication and problem resolution.
- Develop and maintain strong relationships with key stakeholders to drive repeat business and referrals.
- Prepare and present sales reports, analyzing performance metrics to identify areas for improvement.
- Collaborate with the marketing team to develop strategies that enhance brand visibility and customer engagement.
- Stay updated on industry trends and competitive offerings to provide informed recommendations to clients.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in sales, customer service, or project coordination, preferably in the signage or related industry.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong organizational and time-management abilities, with a keen eye for detail.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with the Bali market and its business landscape is a plus.
- Fluency in English; knowledge of Indonesian is advantageous.