job description
Join Jendela Kuliner Bersama as a Crew Outlet and become part of a dynamic team in Bali's thriving hospitality industry. We offer a competitive salary, career growth opportunities, and a supportive work environment where your customer service skills can shine.
As a Crew Outlet, you will play a key role in delivering exceptional guest experiences, ensuring smooth operations, and maintaining high standards of service. This position is ideal for individuals passionate about hospitality, eager to learn, and committed to providing top-tier service in a fast-paced setting.
Bali is a premier destination for tourism, and this role offers a unique chance to work in some of the most vibrant locations, including Canggu, Ubud, and Nusa Dua. If you thrive in a customer-focused environment and want to grow your career in hospitality, this is the perfect opportunity for you.
Responsibility
- Provide excellent customer service to guests, ensuring a positive and memorable experience.
- Assist in daily outlet operations, including setup, service, and closing procedures.
- Handle cash transactions and maintain accurate records of sales.
- Collaborate with team members to ensure smooth and efficient service.
- Maintain cleanliness and organization of the outlet area.
- Address guest inquiries and resolve any issues promptly and professionally.
- Follow company policies and procedures to uphold service standards.
- Participate in training and development programs to enhance skills.
Qualifications
- Previous experience in hospitality, customer service, or a related field is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Friendly, approachable, and customer-oriented attitude.
- Basic knowledge of cash handling and POS systems.
- Willingness to work flexible hours, including weekends and holidays.
- Team player with a positive and proactive mindset.
- Fluency in English and Bahasa Indonesia is preferred.