job description
Join Integrated Brands Marketing Corporation, a dynamic and growing company in the marketing and financial services sector, as our Credit and Collection Specialist! Based in the vibrant and culturally rich island of Bali, Indonesia, this role offers the perfect blend of professional growth and an enviable work-life balance in one of the worldâs most sought-after destinations.
As a Credit and Collection Specialist, you will play a pivotal role in managing customer accounts, ensuring timely payments, and maintaining strong financial health for our clients. Youâll be responsible for monitoring credit transactions, following up on outstanding payments, and maintaining accurate financial recordsâall while delivering exceptional customer service. This position is ideal for detail-oriented professionals with a knack for problem-solving and a passion for financial management.
We offer a hybrid/remote work setup, allowing you to work from the comfort of your home or one of Baliâs many coworking spaces while enjoying the islandâs stunning beaches, lush landscapes, and thriving expat community. Whether youâre based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, this role provides the flexibility to balance work and lifestyle seamlessly.
If youâre looking for a rewarding career in finance with the added perk of living in paradise, weâd love to hear from you! Apply now and take the first step toward an exciting new chapter in your professional journey.
Responsibility
- Monitor customer accounts to identify overdue payments and initiate collection procedures.
- Process credit transactions, including approvals, extensions, and adjustments, while adhering to company policies.
- Follow up on outstanding payments through phone calls, emails, and formal notices to ensure timely collections.
- Maintain accurate and up-to-date records of all credit and collection activities in the companyâs financial systems.
- Collaborate with sales and customer service teams to resolve payment disputes and improve customer relationships.
- Prepare and present regular reports on accounts receivable, aging reports, and collection performance to management.
- Assist in the development and implementation of credit policies and procedures to minimize financial risks.
- Ensure compliance with local and international financial regulations and company standards.
Qualifications
- Bachelorâs degree in Accounting, Finance, Business Administration, or a related field.
- Minimum of 2 years of experience in credit and collection, accounts receivable, or financial management.
- Strong understanding of credit policies, collection techniques, and financial regulations.
- Proficiency in Microsoft Office (Excel, Word) and financial software (e.g., QuickBooks, SAP, or similar).
- Excellent communication and negotiation skills, with the ability to handle sensitive financial matters professionally.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to work independently in a remote/hybrid environment with minimal supervision.
- Fluency in English; additional languages (e.g., Bahasa Indonesia) are a plus.