job description
Join The SM Store as a Corporate Sales Supervisor (B2B) in our dynamic Personal Shopper Division, based in the vibrant heart of Bali, Indonesia. This is a unique opportunity to lead and expand our corporate client portfolio, driving revenue growth through strategic account management and exceptional service delivery.
In this pivotal role, you will oversee the end-to-end relationship with high-value corporate clients, ensuring their needs are met with precision and professionalism. Your expertise in B2B sales, combined with a deep understanding of luxury retail and client relations, will be instrumental in fostering long-term partnerships and exceeding sales targets.
Baliâs thriving business ecosystem offers an ideal backdrop for this role, where youâll collaborate with a diverse team to deliver tailored shopping experiences that align with corporate expectations. Whether youâre negotiating contracts, analyzing market trends, or coaching your team, your leadership will shape the success of our B2B division.
If youâre a results-driven professional with a passion for sales and a knack for building client relationships, we invite you to apply and take the next step in your career with one of the most respected retail brands in Southeast Asia.
Responsibility
- Manage and grow a portfolio of corporate clients, ensuring high levels of satisfaction and retention through personalized service and strategic account planning.
- Develop and implement sales strategies to meet and exceed quarterly and annual revenue targets for the B2B division.
- Lead, mentor, and train a team of Personal Shoppers to deliver exceptional service, aligning their efforts with corporate client expectations.
- Negotiate contracts, pricing, and service agreements with corporate clients, ensuring mutually beneficial terms.
- Collaborate with internal departments (e.g., Marketing, Inventory, Logistics) to streamline processes and fulfill corporate orders efficiently.
- Monitor market trends, competitor activities, and client feedback to identify opportunities for service improvements and upselling.
- Prepare and present regular reports on sales performance, client engagement, and revenue forecasts to senior management.
- Represent The SM Store at industry events, networking functions, and client meetings to strengthen brand visibility and partnerships.
Qualifications
- Bachelorâs degree in Business Administration, Marketing, Sales, or a related field. MBA or advanced degree is a plus.
- Minimum of 5 years of experience in B2B sales, corporate account management, or retail leadership, with at least 2 years in a supervisory role.
- Proven track record of meeting or exceeding sales targets in a fast-paced, client-facing environment.
- Strong negotiation, communication, and interpersonal skills, with the ability to build rapport with high-level stakeholders.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite, particularly Excel for data analysis.
- Excellent problem-solving abilities and a customer-centric mindset, with a focus on delivering tailored solutions.
- Fluency in English is required; additional proficiency in Indonesian or other Southeast Asian languages is advantageous.
- Willingness to travel occasionally for client meetings or industry events.