job description
Join JR Foods Pte. Ltd. as a Corporate Account Manager in beautiful Bali and take the lead in delivering exceptional food service solutions to our high-profile corporate clients. In this dynamic role, you will serve as the primary point of contact, fostering long-term relationships while ensuring service excellence and client satisfaction at every touchpoint.
As part of a leading food services provider, you’ll collaborate with cross-functional teams to tailor innovative culinary solutions, manage client expectations, and drive business growth. This is a unique opportunity to combine your passion for hospitality with strategic account management in one of the world’s most vibrant destinations.
If you thrive in a fast-paced environment, possess strong interpersonal skills, and have a proven track record in client retention, we’d love to hear from you. Elevate your career with JR Foods—where culinary excellence meets corporate success.
Responsibility
- Serve as the primary liaison between JR Foods and corporate clients, ensuring seamless communication and service delivery.
- Develop and maintain strong, long-term relationships with key stakeholders to drive client retention and satisfaction.
- Identify client needs and collaborate with internal teams to design customized food service solutions.
- Monitor service performance, address concerns proactively, and implement corrective actions to exceed client expectations.
- Prepare and present regular performance reports, highlighting KPIs, trends, and opportunities for improvement.
- Negotiate contracts, renewals, and service agreements while ensuring profitability and alignment with company goals.
- Stay updated on industry trends, competitor offerings, and emerging client demands to position JR Foods as a market leader.
- Coordinate with operations, culinary, and logistics teams to ensure timely and high-quality service execution.
Qualifications
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 3–5 years of experience in account management, sales, or client services within the hospitality or food service industry.
- Proven track record of managing corporate accounts and driving revenue growth.
- Exceptional communication, negotiation, and presentation skills.
- Strong problem-solving abilities with a client-centric approach.
- Proficiency in CRM software and Microsoft Office Suite (Excel, PowerPoint).
- Ability to work independently, prioritize tasks, and meet deadlines in a dynamic environment.
- Fluency in English; additional language skills (e.g., Indonesian, Mandarin) are a plus.