job description
Are you a data-driven HR professional looking to elevate your career with a global leader in customer experience solutions? Concentrix is seeking a highly analytical and process-oriented Consultant, HR Shared Services to join our dynamic team in Metro Manila.
In this high-impact role, you will act as the bridge between complex HR data and strategic business decision-making. You will be responsible for orchestrating People Analytics, optimizing Total Rewards frameworks, and managing critical business operations. If you are passionate about process improvement, thrive in a fast-paced environment, and have a knack for project management, this is the perfect opportunity to influence organizational excellence at scale.
We offer a collaborative culture that fosters professional growth, innovation, and long-term career development. Join us and help shape the future of our workforce operations.
Responsibility
- Develop and maintain advanced People Analytics dashboards to provide actionable insights to leadership.
- Support the administration and communication of Total Rewards and compensation structures.
- Streamline HR Shared Service operations to ensure high-quality service delivery and compliance.
- Lead cross-functional HR projects from initiation through to execution and evaluation.
- Analyze HR data sets to identify trends, performance gaps, and improvement opportunities.
- Collaborate with global stakeholders to ensure global HR policy alignment and local operational excellence.
- Manage project documentation, timelines, and reporting to ensure successful delivery of HR initiatives.
Qualifications
- Bachelor’s Degree in Human Resources, Business Administration, Psychology, or a related field.
- Minimum of 3-5 years of experience in HR Shared Services, HR Operations, or HR Consulting.
- Strong proficiency in People Analytics and data visualization tools (e.g., Power BI, Tableau, Excel).
- Deep understanding of Total Rewards principles, compensation benchmarking, and benefits administration.
- Proven track record in project management with the ability to handle multiple stakeholders.
- Excellent communication and stakeholder management skills, with the ability to translate technical data into business language.
- Strong problem-solving skills and an orientation towards continuous process improvement.