job description
Join SalesOrca International Inc as a Compliance Coordinator and play a pivotal role in ensuring our BPO operations adhere to local and international regulatory standards. Based in the vibrant hub of Canggu, Bali, this position offers a unique opportunity to blend professional growth with a dynamic work environment in one of Southeast Asia’s most sought-after destinations.
As a Compliance Coordinator, you will oversee the implementation of compliance policies, conduct audits, and collaborate with cross-functional teams to mitigate risks. Your expertise will be instrumental in maintaining our commitment to ethical business practices while supporting our global client base. This role is ideal for detail-oriented professionals with a passion for regulatory frameworks and process optimization.
Why Bali? Beyond the professional rewards, this role allows you to immerse yourself in Bali’s rich culture, stunning landscapes, and thriving expat community—perfect for those seeking work-life balance in a tropical paradise.
Responsibility
- Develop, implement, and monitor compliance policies and procedures in alignment with BPO industry standards and client requirements.
- Conduct regular audits and risk assessments to ensure adherence to local and international regulations (e.g., GDPR, PCI-DSS, ISO).
- Coordinate with internal teams (HR, Operations, Legal) to address compliance gaps and implement corrective actions.
- Prepare and submit compliance reports to management and regulatory bodies as required.
- Stay updated on changes in regulatory landscapes and advise the organization on necessary adjustments.
- Train employees on compliance protocols, ethical standards, and best practices.
- Investigate and resolve compliance violations, documenting findings and recommendations.
- Maintain accurate records of compliance activities, including audits, training, and incident reports.
Qualifications
- Bachelor’s degree in Business Administration, Legal Studies, Finance, or a related field.
- Minimum of 2 years of experience in compliance, audit, or regulatory roles, preferably in a BPO or shared services environment.
- Strong knowledge of compliance frameworks (e.g., ISO 27001, SOC 2, HIPAA) and data protection laws.
- Excellent analytical, problem-solving, and organizational skills with meticulous attention to detail.
- Proficiency in Microsoft Office Suite and compliance management software.
- Outstanding written and verbal communication skills in English.
- Ability to work independently and collaboratively in a fast-paced, multicultural setting.
- Certifications such as CIPP, CISA, or CIA are a plus.