job description
Join Fanos as a Commercial Support Specialist in the heart of Bali and play a pivotal role in driving business growth through data-driven insights and strategic commercial support. This is a unique opportunity to develop your analytical, sales, and order management skills while contributing directly to the companyâs success in a dynamic and fast-paced environment.
As part of our team, you will collaborate with cross-functional departments to optimize commercial operations, ensure seamless order processing, and enhance customer satisfaction. Your expertise in data analysis and commercial strategies will be instrumental in identifying opportunities for improvement and implementing solutions that align with our business objectives.
Based in one of Baliâs vibrant hubsâCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badungâyouâll enjoy a stimulating work environment that fosters professional growth and work-life balance in one of the worldâs most sought-after destinations.
Responsibility
- Analyze commercial data to identify trends, opportunities, and areas for improvement in sales and order management.
- Support the sales team by preparing reports, forecasts, and presentations to aid decision-making.
- Manage and process customer orders efficiently, ensuring accuracy and timely delivery.
- Collaborate with finance, logistics, and customer service teams to resolve commercial inquiries and discrepancies.
- Develop and maintain commercial databases, ensuring data integrity and accessibility for stakeholders.
- Monitor market trends and competitor activities to provide actionable insights for business strategy.
- Assist in the preparation of contracts, proposals, and commercial agreements.
- Implement process improvements to streamline commercial operations and enhance efficiency.
Qualifications
- Bachelorâs degree in Business Administration, Finance, Economics, or a related field.
- Minimum of 2 years of experience in commercial support, sales operations, or a similar role.
- Strong analytical skills with proficiency in Excel, data visualization tools (e.g., Power BI, Tableau), and CRM systems.
- Excellent communication and interpersonal skills to liaise with internal and external stakeholders.
- Detail-oriented with a proven ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Familiarity with ERP systems and order management software is a plus.
- Fluency in English; additional proficiency in Indonesian is advantageous.
- Proactive mindset with a passion for problem-solving and continuous improvement.