job description
Join Shopee, Southeast Asia’s leading e-commerce platform, as a Commercial Projects Manager (Seller) – Business Transformation in the vibrant heart of Bali. This is your chance to drive impactful business growth by identifying, developing, and executing strategic partnerships that empower sellers and elevate Shopee’s market presence.
As part of our dynamic Business Development and Partnerships team, you’ll collaborate with cross-functional stakeholders to unlock new opportunities, optimize seller performance, and shape the future of digital commerce in Indonesia. Your expertise in commercial strategy, relationship management, and market analysis will be key to transforming business models and delivering measurable results.
Based in Canggu—a hub for innovation and digital nomads—you’ll thrive in a fast-paced, entrepreneurial environment where creativity and data-driven decisions fuel success. Whether you’re negotiating high-impact deals, designing seller-centric programs, or analyzing market trends, your work will directly contribute to Shopee’s mission of making online shopping accessible, enjoyable, and rewarding for millions.
Responsibility
- Strategic Partnership Development: Identify, evaluate, and onboard high-potential sellers, brands, and commercial partners to expand Shopee’s ecosystem.
- Business Transformation Initiatives: Lead end-to-end projects to enhance seller performance, including onboarding optimization, retention strategies, and revenue growth programs.
- Market & Competitive Analysis: Conduct in-depth research to identify trends, gaps, and opportunities in the e-commerce landscape, providing actionable insights to stakeholders.
- Stakeholder Collaboration: Work closely with marketing, operations, and product teams to align commercial strategies with Shopee’s business objectives.
- Performance Tracking & Reporting: Monitor KPIs (e.g., GMV, seller acquisition, conversion rates) and present data-driven recommendations to senior leadership.
- Seller Engagement & Support: Develop training materials, workshops, and incentives to empower sellers and improve their platform utilization.
- Contract Negotiation: Draft, review, and finalize agreements with partners, ensuring compliance with Shopee’s policies and legal standards.
- Innovation & Process Improvement: Propose and implement scalable solutions to streamline business development workflows and enhance efficiency.
Qualifications
- Proven Experience: Minimum 3+ years in business development, sales, or commercial partnerships, preferably in e-commerce, tech, or retail.
- Industry Knowledge: Deep understanding of Indonesia’s digital marketplace, seller dynamics, and consumer behavior.
- Analytical Skills: Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) to interpret market data and performance metrics.
- Negotiation & Communication: Exceptional interpersonal skills to build trust with sellers, partners, and internal teams.
- Project Management: Ability to manage multiple high-priority initiatives in a fast-paced environment with tight deadlines.
- Problem-Solving: Strategic thinker with a track record of identifying challenges and delivering innovative solutions.
- Language Proficiency: Fluent in English (written and verbal); proficiency in Bahasa Indonesia is a plus.
- Education: Bachelor’s degree in Business, Marketing, Economics, or a related field; MBA or advanced degree is advantageous.