job description
Join Erajaya, a leading retail and distribution powerhouse in Indonesia, as a Commercial Learning & Development Supervisor in the vibrant heart of Bali. This role is perfect for a dynamic professional passionate about training, talent development, and operational excellence in a fast-paced commercial environment.
As a key member of our team, you will drive learning initiatives that empower our partners and teams across Baliās most strategic locationsāCanggu, Ubud, Denpasar, Jimbaran, Nusa Dua, and Kuta. Your expertise in Training Needs Analysis (TNA) and program delivery will directly impact business performance, employee engagement, and customer satisfaction.
We offer a competitive salary, career growth opportunities, and the chance to work in one of the worldās most inspiring destinations. If you thrive in collaborative settings and have a knack for developing high-impact training solutions, weād love to hear from you!
Responsibility
- Conduct Training Needs Analysis (TNA) to identify skill gaps and development opportunities across commercial teams.
- Design, develop, and deliver engaging training programs (workshops, e-learning, on-the-job training) for operational and partner teams.
- Collaborate with cross-functional stakeholders (Sales, Operations, HR) to align learning initiatives with business goals.
- Monitor and evaluate training effectiveness using KPIs, feedback, and performance metrics.
- Create and maintain training materials, manuals, and digital resources tailored to commercial roles.
- Facilitate onboarding programs for new hires and partners to ensure rapid integration.
- Stay updated on industry trends and best practices in learning & development to drive continuous improvement.
- Support the implementation of performance improvement plans for underperforming teams or individuals.
Qualifications
- Bachelorās degree in Human Resources, Business Administration, Education, or related fields.
- Minimum 3 years of experience in Learning & Development, Training, or HR, preferably in retail, FMCG, or commercial sectors.
- Proven track record in designing and delivering training programs for diverse audiences.
- Strong analytical skills to assess training needs and measure ROI.
- Excellent communication and presentation skills in English and Bahasa Indonesia.
- Proficiency in MS Office, LMS platforms, and e-learning tools (e.g., Articulate, Moodle).
- Ability to work independently and collaboratively in a fast-paced environment.
- Passion for coaching, mentoring, and driving a culture of continuous learning.