job description
Join Erajaya, a leading name in Indonesia’s retail and distribution sector, as a Commercial Learning & Development Partner in beautiful Bali. This is a unique opportunity to shape the future of talent development in a dynamic, fast-paced industry while enjoying the vibrant culture and lifestyle of Bali’s most sought-after locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, and Kuta.
As a Commercial Learning Partner, you will play a pivotal role in designing, delivering, and optimizing training programs that empower our teams to excel in sales, customer engagement, and product expertise—particularly in the gadget, electronics, and retail sectors. Your work will directly impact employee performance, customer satisfaction, and business growth across Bali’s thriving markets.
If you are a passionate learning and development professional with a knack for innovation and a desire to work in a collaborative, forward-thinking environment, we want to hear from you. This role offers the chance to grow within a well-established company while contributing to the development of top-tier talent in one of Indonesia’s most exciting regions.
Responsibility
- Design and deliver engaging training programs tailored to commercial teams, focusing on product knowledge, sales techniques, and customer service excellence.
- Collaborate with cross-functional teams to identify skill gaps and develop targeted learning solutions for employees in Bali’s retail outlets.
- Create and update training materials, including e-learning modules, workshops, and on-the-job training guides for gadgets, electronics, and related products.
- Monitor and evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, making data-driven improvements.
- Facilitate onboarding programs for new hires, ensuring a smooth transition and rapid integration into the commercial teams.
- Stay updated on industry trends and emerging technologies in gadgets/electronics to keep training content relevant and cutting-edge.
- Partner with regional managers to align training initiatives with business goals and local market needs in Bali.
- Foster a culture of continuous learning by organizing knowledge-sharing sessions, mentorship programs, and team development activities.
Qualifications
- Bachelor’s degree in Education, Psychology, Human Resources, or a related field.
- Minimum 2 years of experience as a Trainer, Learning & Development Specialist, or similar role, preferably in retail, gadgets, or electronics.
- Proven ability to design and deliver impactful training programs for diverse audiences.
- Strong communication and presentation skills, with the ability to engage and inspire learners.
- Familiarity with modern training methodologies, including digital learning tools and blended learning approaches.
- Analytical mindset with the ability to measure training ROI and adjust strategies based on performance data.
- Passion for technology and consumer electronics, with a willingness to deepen product knowledge.
- Fluency in English and Indonesian; additional local language skills (e.g., Balinese) are a plus.