job description
Are you looking to kickstart your career in the financial services sector? PERSOL is seeking motivated individuals to join our team as a Commercial Bank Teller. This is an exceptional opportunity for professionals looking to gain hands-on experience in a top-tier banking environment. We provide comprehensive, paid training to ensure you are equipped with the knowledge and confidence to excel in customer service and financial transaction processing.
In this role, you will be the face of the bank, serving as the first point of contact for our valued customers. You will handle a variety of account transactions, provide account information, and ensure that every customer interaction is professional, efficient, and accurate. This position acts as a fantastic resume enhancer for anyone looking to build a long-term career in retail or commercial banking.
Responsibility
- Process various bank transactions, including deposits, withdrawals, and transfers, with high accuracy.
- Provide professional customer service by answering inquiries regarding bank products and services.
- Maintain confidentiality and security of customer financial information and branch assets.
- Balance cash drawers and reconcile transactions at the end of each shift.
- Identify customer needs and suggest appropriate financial solutions or escalate to senior staff.
- Comply with all regulatory, anti-money laundering (AML), and bank internal policies.
- Collaborate with branch team members to ensure a seamless service experience for clients.
Qualifications
- Minimum GCE 'A' Levels, Diploma, or Degree in any discipline.
- Prior experience in customer service, retail, or hospitality is highly advantageous but not mandatory.
- Strong interpersonal and communication skills with a customer-centric mindset.
- High level of integrity, reliability, and attention to detail.
- Proficiency in Microsoft Office and general computer literacy.
- Ability to work professionally in a fast-paced environment.
- Must be comfortable handling cash and performing administrative data entry tasks.