job description
Are you passionate about coffee and eager to showcase premium coffee machines to enthusiasts and businesses alike? Cowpressocoffee is seeking a dynamic Coffee Machine Showroom Operations Executive to join our team in Bali. In this role, you will manage our showroom operations, engage with customers, and drive sales of high-quality coffee equipment. If you thrive in a customer-facing environment and have a deep appreciation for specialty coffee, this is the perfect opportunity for you!
As a key member of our team, you will ensure the showroom runs smoothly, provide exceptional customer service, and contribute to the growth of our brand. You will work in a vibrant, coffee-loving community and have the chance to interact with both local and international clients. This role offers a competitive salary, opportunities for professional development, and the chance to be part of a company that values innovation and quality.
Responsibility
- Manage daily showroom operations, including opening, closing, and maintaining a clean and inviting environment.
- Provide expert product demonstrations and consultations to customers, highlighting the features and benefits of our coffee machines.
- Assist customers in selecting the right coffee equipment based on their needs and preferences.
- Process sales transactions, handle payments, and maintain accurate records of inventory and sales.
- Collaborate with the sales and marketing teams to promote showroom events, product launches, and special offers.
- Ensure all coffee machines are in optimal working condition and coordinate maintenance or repairs as needed.
- Build and maintain strong relationships with customers, suppliers, and business partners.
- Stay updated on industry trends, new products, and competitive offerings to provide informed recommendations.
Qualifications
- Proven experience in retail, sales, or customer service, preferably in the coffee or hospitality industry.
- Strong knowledge of coffee machines, brewing methods, and specialty coffee trends.
- Excellent communication and interpersonal skills, with the ability to engage and build rapport with customers.
- Detail-oriented with strong organizational and time-management skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in using POS systems and basic computer applications.
- Passion for coffee and a desire to share that enthusiasm with others.
- Fluency in English; additional languages are a plus.