job description
Join Foundation Healthcare as a Clinic Assistant in the vibrant heart of Bali and become a key player in delivering exceptional patient care. We believe that collaboration across the healthcare ecosystem is essential to providing optimal value and compassionate service to our patients. In this dynamic role, you will support medical professionals, ensure smooth clinic operations, and contribute to a patient-centered environment where every detail matters.
Based in Badung, Bali, this position offers the unique opportunity to work in a growing healthcare facility while enjoying the island’s renowned work-life balance. Whether you are assisting with administrative tasks, preparing treatment rooms, or liaising with patients, your contributions will directly enhance the quality of care we provide.
If you are passionate about healthcare, thrive in a team-oriented setting, and seek a rewarding career in a tropical paradise, we invite you to apply. Foundation Healthcare is committed to fostering a supportive and inclusive workplace where your skills and dedication are valued.
Responsibility
- Assist healthcare professionals with patient intake, including recording medical histories and vital signs.
- Prepare and maintain examination rooms, ensuring all equipment and supplies are sterilized and readily available.
- Manage patient appointments, registrations, and follow-up communications with professionalism and empathy.
- Handle administrative tasks such as filing medical records, processing insurance claims, and maintaining accurate patient databases.
- Provide exceptional customer service by greeting patients, addressing inquiries, and ensuring a welcoming clinic environment.
- Coordinate with medical staff to facilitate smooth workflows and prioritize patient needs.
- Adhere to strict confidentiality and HIPAA (or local equivalent) guidelines to protect patient information.
- Assist in basic medical procedures under the supervision of licensed healthcare providers, as required.
Qualifications
- Diploma or certificate in Nursing, Medical Assisting, or a related healthcare field (preferred).
- Minimum 1-2 years of experience in a clinical, hospital, or healthcare setting.
- Strong organizational and multitasking abilities to manage administrative and patient care duties efficiently.
- Excellent communication and interpersonal skills to interact effectively with patients, families, and medical staff.
- Proficiency in basic medical terminology and familiarity with electronic health record (EHR) systems.
- Compassionate and patient-focused mindset with a commitment to delivering high-quality care.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Fluency in English; proficiency in Indonesian (Bahasa) is a plus.