job description
Join Ma Kuang Chinese Medicine & Research Centre Pte Ltd as a Clinic Assistant and become part of a dedicated team providing exceptional traditional Chinese medicine services. This role offers a unique 4-day work week, allowing for a better work-life balance while contributing to patient care in a professional and supportive environment.
As a Clinic Assistant, you will play a vital role in ensuring smooth clinic operations, assisting practitioners, and delivering excellent customer service. This position is ideal for individuals passionate about healthcare and eager to grow in a dynamic medical setting.
Enjoy a competitive salary, staff discounts, and the opportunity to work in a collaborative and patient-focused environment. If you are organized, compassionate, and ready to make a difference, we invite you to apply today!
Responsibility
- Assist practitioners with patient consultations and treatments.
- Manage clinic appointments, scheduling, and patient records.
- Provide excellent customer service to patients and visitors.
- Maintain a clean and organized clinic environment.
- Handle administrative tasks, including billing and inventory management.
- Support the preparation of herbal medicines and treatment materials.
- Ensure compliance with clinic policies and healthcare regulations.
- Collaborate with the team to enhance patient experience and clinic efficiency.
Qualifications
- High school diploma or equivalent; additional certification in healthcare or administration is a plus.
- Previous experience in a clinic, hospital, or customer service role is preferred.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Basic knowledge of traditional Chinese medicine is advantageous.
- Proficiency in using clinic management software or basic computer applications.
- Ability to work flexible hours, including weekends if required.
- Compassionate and patient-focused attitude.