job description
Join O2 Klinik as a Clinic Assistant in the vibrant community of Canggu, Bali. This role is perfect for individuals passionate about healthcare and patient care, offering a dynamic environment where you can make a real difference. As a Clinic Assistant, you will be the first point of contact for patients, ensuring a smooth and welcoming experience from registration to consultation. Your role is crucial in maintaining the clinic's efficiency and providing exceptional service to our diverse patient base.
At O2 Klinik, we pride ourselves on delivering high-quality medical care with a personal touch. Located in the heart of Canggu, our clinic serves both local residents and international visitors, offering a unique opportunity to work in a multicultural setting. If you are organized, compassionate, and eager to contribute to a team that values professionalism and patient-centered care, we invite you to apply.
Responsibility
- Greet and assist patients with registration and check-in processes.
- Provide updates on waiting times and direct patients to assigned consultation rooms.
- Manage patient records and ensure accurate documentation.
- Coordinate with medical staff to facilitate smooth clinic operations.
- Handle administrative tasks, including scheduling appointments and managing inquiries.
- Maintain a clean and organized reception area.
- Assist with basic medical preparations as directed by healthcare professionals.
- Ensure compliance with clinic policies and healthcare regulations.
Qualifications
- High school diploma or equivalent; additional certification in healthcare administration is a plus.
- Previous experience in a healthcare or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Proficiency in basic computer applications and patient management systems.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Compassionate and patient-centered approach to care.
- Fluency in English and Bahasa Indonesia is required.