job description
Are you a compassionate individual looking to build a rewarding career in the healthcare sector? Klinik Faizal & Rakan-Rakan is currently seeking a dedicated and professional Clinic Assistant to join our growing team in Johor Bahru. We pride ourselves on providing high-quality patient care and are looking for someone who shares our commitment to excellence, empathy, and efficiency.
In this role, you will be the first point of contact for our patients, playing a vital role in ensuring the clinic operations run smoothly. You will have the opportunity to work alongside experienced medical professionals, gaining valuable insights into daily clinical practice and patient management. If you are organized, possess a great attitude towards patient service, and are eager to grow within a collaborative environment, we would love to meet you.
Responsibility
- Greet patients warmly and manage the front-desk registration process.
- Assist doctors during examinations and minor clinical procedures.
- Maintain patient records accurately using clinic management software.
- Handle appointment scheduling and manage patient flow effectively.
- Ensure the clinic environment is clean, sanitized, and well-stocked with medical supplies.
- Manage basic administrative tasks including filing and processing insurance claims.
- Educate patients on basic health instructions and medication compliance.
Qualifications
- Possess a minimum of SPM or equivalent qualification.
- Prior experience in a clinic or customer service environment is highly preferred.
- Excellent communication skills in Malay and English.
- Strong organizational skills with the ability to multitask in a fast-paced setting.
- A compassionate and patient-centered mindset.
- Proficiency in basic computer applications and data entry.
- Willingness to learn and adapt to clinical protocols.