job description
Join Nirvana Life as a Clinic Administrator and play a pivotal role in ensuring the smooth operation of our healthcare facility. This position is perfect for detail-oriented professionals who thrive in dynamic environments and are passionate about delivering exceptional patient care. You will be the backbone of our clinic, managing administrative tasks, coordinating patient services, and supporting our medical team to provide a seamless experience for all visitors.
Located in the vibrant and culturally rich region of Bali, our clinic offers a unique opportunity to work in a serene and inspiring environment. Whether you are based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you will be part of a team dedicated to enhancing the well-being of our community.
If you are organized, empathetic, and eager to contribute to a growing healthcare practice, we invite you to apply and become an integral part of Nirvana Life.
Responsibility
- Manage daily clinic operations, including appointment scheduling, patient check-ins, and record-keeping.
- Coordinate between patients, medical staff, and external service providers to ensure efficient clinic workflow.
- Maintain accurate and up-to-date patient records, both digital and physical, in compliance with healthcare regulations.
- Handle billing, invoicing, and insurance claims processing with precision and confidentiality.
- Oversee inventory management for medical supplies and office equipment, ensuring adequate stock levels.
- Provide exceptional customer service by addressing patient inquiries, concerns, and feedback promptly and professionally.
- Assist in the implementation of clinic policies, procedures, and quality improvement initiatives.
- Support the medical team with administrative tasks, such as preparing reports, managing correspondence, and organizing meetings.
Qualifications
- Diploma or Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.
- Proven experience in a clinical or administrative role within a healthcare setting.
- Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proficiency in using medical software, Microsoft Office Suite, and basic office equipment.
- Knowledge of healthcare regulations, patient confidentiality, and data protection laws.
- Ability to work independently and collaboratively in a fast-paced environment.
- Fluency in English and Bahasa Indonesia is preferred.