job description
Are you a detail-oriented professional with a passion for client service and a knack for navigating complex licensing requirements? Willis Towers Watson is seeking a Client Services Coordinator to join our dynamic team on the night shift. This role is perfect for individuals who thrive in a fast-paced environment and are eager to contribute to a global leader in risk management, insurance broking, and advisory services.
As a Client Services Coordinator, you will play a pivotal role in ensuring seamless client interactions and compliance with regulatory standards. Your analytical skills and ability to interpret licensing requirements will be crucial in maintaining our high standards of service excellence. If you are looking for a challenging yet rewarding opportunity to grow your career in a supportive and innovative environment, this is the role for you.
Join us and be part of a team that values collaboration, integrity, and continuous learning. Apply today and take the next step in your professional journey with Willis Towers Watson.
Responsibility
- Analyze and interpret licensing requirements to ensure compliance with local and international regulations.
- Coordinate and manage client service requests, ensuring timely and accurate resolution.
- Maintain and update client records and databases with meticulous attention to detail.
- Collaborate with cross-functional teams to streamline processes and improve service delivery.
- Provide exceptional customer service by addressing client inquiries and resolving issues efficiently.
- Prepare and submit regulatory reports and documentation as required.
- Monitor and track licensing renewals and deadlines to ensure compliance.
- Assist in the development and implementation of client service strategies and initiatives.
Qualifications
- Bachelor's degree in Business Administration, Finance, or a related field.
- Proven experience in client services, administration, or a similar role.
- Strong analytical skills with the ability to interpret complex regulatory requirements.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Detail-oriented with a strong focus on accuracy and quality.
- Willingness to work night shifts as required.