job description
Join a dynamic sales team in the heart of Bali as a Client Relationship Sales Associate. This is a unique opportunity to focus on nurturing existing client relationships and driving revenue growth without the pressure of cold outreach. You’ll work in a vibrant, customer-centric environment where your ability to build trust, identify upsell opportunities, and deliver exceptional service will directly impact business success.
Based in Bali’s most sought-after locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, or Kuta—you’ll enjoy a collaborative work culture with opportunities for professional development. Whether you’re engaging with clients in person or through digital channels, your role will be pivotal in strengthening long-term partnerships and ensuring client satisfaction.
Ideal for relationship-driven professionals with a passion for sales, this role offers a competitive salary, performance incentives, and the chance to thrive in one of Southeast Asia’s most exciting markets.
Responsibility
- Manage and grow a portfolio of existing clients, ensuring high levels of satisfaction and retention.
- Identify and capitalize on upsell and cross-sell opportunities to maximize revenue from current accounts.
- Conduct regular check-ins and business reviews with clients to understand their evolving needs.
- Collaborate with internal teams to deliver tailored solutions and resolve client concerns promptly.
- Track and report on sales performance metrics, including client engagement, conversion rates, and revenue growth.
- Develop and implement client-specific strategies to deepen relationships and drive loyalty.
- Stay updated on market trends and competitive offerings to provide informed recommendations.
- Maintain accurate and up-to-date CRM records for all client interactions and transactions.
Qualifications
- Proven experience in sales, account management, or client service (minimum 2 years preferred).
- Strong communication and interpersonal skills with a natural ability to build rapport.
- Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office/Google Workspace.
- Ability to work independently while contributing to a team-oriented environment.
- Fluency in English (additional languages, especially Bahasa Indonesia, are a plus).
- Strong problem-solving and negotiation skills to address client needs effectively.
- Based in or willing to relocate to Bali (preference for candidates in target areas).