job description
Are you a dynamic and outgoing professional with a passion for building meaningful connections? Our client, a forward-thinking organization, is seeking a Client Engagement Executive (Entry-Level) to join their team in Bali, Indonesia. This is a fantastic opportunity for individuals who thrive in fast-paced environments and enjoy engaging with diverse clients to drive business growth.
In this role, you will serve as the first point of contact for clients, ensuring exceptional service and fostering long-term relationships. Youâll work in a collaborative setting, leveraging your communication skills to understand client needs and deliver tailored solutions. Whether youâre a recent graduate or looking to transition into a client-facing role, this position offers the perfect platform to develop your career in sales and customer engagement.
Baliâs vibrant business landscape provides an exciting backdrop for this role, where youâll have the chance to network with professionals across industries while enjoying the islandâs unique work-life balance.
Responsibility
- Proactively engage with clients via phone, email, and in-person meetings to understand their needs and provide solutions.
- Build and maintain strong, long-lasting relationships with new and existing clients.
- Collaborate with internal teams to ensure client requests are addressed promptly and accurately.
- Track and report on client interactions, feedback, and satisfaction metrics.
- Identify opportunities for upselling or cross-selling products/services to maximize revenue.
- Stay updated on industry trends and competitor activities to provide informed recommendations.
- Participate in networking events and represent the company at local business gatherings.
- Prepare and deliver presentations or proposals to potential clients.
Qualifications
- Bachelorâs degree in Business, Marketing, Communications, or a related field (fresh graduates are welcome).
- Excellent verbal and written communication skills in English; proficiency in Indonesian is a plus.
- Strong interpersonal skills with the ability to build rapport quickly.
- Self-motivated, target-driven, and able to work under pressure in a fast-paced environment.
- Basic understanding of sales principles and customer service best practices.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM tools.
- Willingness to travel within Bali for client meetings and events.
- Adaptable, with a positive attitude and a willingness to learn.