job description
Join FiberHome Telecommunication Technologies, a global leader in cutting-edge telecommunications and IT solutions, as we expand our dynamic team in Bali, Indonesia. As a Client Account Manager, you will play a pivotal role in fostering long-term relationships with key clients, driving revenue growth, and delivering tailored solutions that meet their evolving needs.
Based in the vibrant hub of Canggu, youāll collaborate with cross-functional teams to ensure seamless service delivery, identify new business opportunities, and position FiberHome as the trusted partner for innovative connectivity and digital transformation. This is a unique chance to contribute to high-impact projects while enjoying Baliās inspiring work-life balance.
If youāre a results-driven professional with a passion for technology and client success, weād love to hear from you. Competitive salary, career growth, and a collaborative culture await!
Responsibility
- Manage and grow a portfolio of key client accounts, ensuring high satisfaction and retention rates.
- Identify and pursue new business opportunities within existing accounts and target markets.
- Collaborate with technical and sales teams to develop customized telecom and IT solutions for clients.
- Conduct regular client meetings to understand needs, present proposals, and address concerns.
- Monitor industry trends and competitive landscape to position FiberHomeās offerings effectively.
- Prepare and deliver reports on account performance, revenue forecasts, and market insights.
- Negotiate contracts, pricing, and service agreements to maximize profitability and client value.
- Represent FiberHome at industry events, conferences, and networking opportunities in Bali and beyond.
Qualifications
- Bachelorās degree in Business Administration, Marketing, Telecommunications, or a related field.
- Minimum 3+ years of experience in account management, sales, or business development within the telecom or IT sector.
- Proven track record of meeting or exceeding sales targets and building client relationships.
- Strong understanding of telecommunication technologies, network solutions, and IT infrastructure.
- Excellent communication, negotiation, and presentation skills in English.
- Ability to work independently in a fast-paced, remote or hybrid environment.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Willingness to travel occasionally for client meetings or industry events.