job description
Join Dialogika as a Class Administrator and play a pivotal role in ensuring seamless educational program operations in the vibrant heart of Bali. This position offers a unique opportunity to bridge communication between participants, mentors, and our organization while contributing to impactful learning experiences.
As the backbone of our class management system, you will oversee logistical coordination, maintain accurate records, and foster an environment of efficiency and professionalism. Your organizational skills and attention to detail will directly enhance the quality of our programs, making a tangible difference in the educational journey of our participants.
Based in Canggu, Bali, this role is perfect for detail-oriented professionals who thrive in dynamic, collaborative settings. Whether you're scheduling sessions, resolving participant inquiries, or supporting mentors with resources, your work will be instrumental in upholding Dialogika’s reputation for excellence in education.
Responsibility
- Coordinate class schedules, ensuring timely communication with participants and mentors regarding session dates, times, and locations.
- Manage participant registrations, attendance tracking, and certification processes to maintain accurate records.
- Act as the primary point of contact for class-related inquiries, providing clear and professional responses to participants and stakeholders.
- Prepare and distribute class materials, including handouts, digital resources, and equipment, in collaboration with mentors.
- Monitor class progress and gather feedback to identify areas for improvement in program delivery.
- Assist in resolving logistical or administrative issues that may arise during class sessions.
- Maintain organized digital and physical filing systems for all class-related documentation.
- Support the onboarding of new mentors and participants, ensuring they are well-informed about program expectations and resources.
Qualifications
- Proven experience in administrative roles, preferably in education, training, or event coordination.
- Excellent written and verbal communication skills in English and Indonesian.
- Strong organizational and time-management abilities, with a keen eye for detail.
- Proficiency in using office software (e.g., Microsoft Office, Google Workspace) and basic database management.
- Ability to work independently and collaboratively in a fast-paced environment.
- Customer service-oriented mindset with a problem-solving approach.
- Familiarity with virtual meeting platforms (e.g., Zoom, Google Meet) is a plus.
- Minimum of a high school diploma; a bachelor’s degree in Administration, Education, or related fields is advantageous.