job description
Join Zen Career as a Class 3 Field Technician and embark on a rewarding career in technical field operations. This role offers comprehensive training, allowing you to develop expertise in delivering technical solutions while building strong client relationships. Based in the vibrant regions of Bali, including Canggu, Ubud, and Denpasar, you'll play a key role in driving operational efficiency and customer satisfaction.
As a Field Technician, you'll work on-site to install, maintain, and troubleshoot technical systems, ensuring seamless functionality for our clients. This position is ideal for individuals with a passion for technology and a desire to grow in a dynamic, hands-on environment. With competitive compensation and opportunities for career advancement, this role is perfect for those looking to make an impact in the engineering and technical services sector.
Responsibility
- Install, configure, and maintain technical equipment and systems at client sites.
- Perform routine inspections and preventive maintenance to ensure optimal performance.
- Diagnose and resolve technical issues in a timely and efficient manner.
- Provide on-site training and support to clients on system operations.
- Document all service activities, including repairs, installations, and client interactions.
- Collaborate with the engineering team to implement technical solutions and improvements.
- Ensure compliance with safety protocols and industry standards during all field operations.
- Build and maintain strong relationships with clients to enhance customer satisfaction.
Qualifications
- High school diploma or equivalent; technical certification is a plus.
- Basic understanding of technical systems and equipment.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Willingness to travel to various locations within Bali.
- Physical ability to perform fieldwork, including lifting and handling equipment.
- Valid driver’s license and reliable transportation.