job description
Join Erajaya, a leading name in retail and consumer products, as a Channel Marketplace E-Commerce Supervisor in our dynamic talent pool. This role is perfect for detail-oriented professionals with a passion for e-commerce and marketplace management. You will oversee key operational aspects of our digital sales channels, ensuring seamless execution and growth in a fast-paced environment.
Based in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, and more, this position offers a unique opportunity to contribute to our expanding digital footprint while enjoying the island's inspiring work-life balance. If you thrive in a collaborative setting and are eager to drive e-commerce success, we want to hear from you!
Responsibility
- Oversee daily operations of e-commerce and marketplace channels, ensuring smooth transactions and customer satisfaction.
- Monitor and analyze sales performance, identifying trends and opportunities for growth.
- Coordinate with internal teams (marketing, logistics, customer service) to optimize channel performance.
- Develop and implement strategies to enhance product visibility and conversion rates.
- Ensure compliance with platform policies and company standards.
- Generate reports on key metrics (sales, traffic, customer feedback) for management review.
- Train and mentor junior team members on e-commerce best practices.
- Stay updated on industry trends and competitor activities to inform strategic decisions.
Qualifications
- Minimum 2 years of experience in e-commerce or marketplace management.
- Strong attention to detail and analytical skills.
- Proficiency in Microsoft Office (Excel, PowerPoint) and e-commerce tools.
- Excellent communication and teamwork abilities.
- Willingness to work full-time on-site at designated locations in Bali.
- Problem-solving mindset with a customer-centric approach.
- Ability to multitask and meet deadlines in a fast-paced environment.
- Bachelor’s degree in Business, Marketing, or a related field is a plus.